Adding A New Driver

How to create a new driver

Updated over a week ago

So, you're ready to start rolling Whip Around out to your drivers!  Great news!

The drivers module is where you can add your list of drivers.  It's where you provide them with access to the drivers mobile app so they can conduct inspections. This help page will guide you through adding a driver and showing them how to download the Whip Around app, login and do their first inspection.   We also have tons of resources to support your driver onboarding so please speak to our customer success team who can be reached 24/7 via the online chat button (bottom right of this page).

You can access the Drivers module by logging in here. 

Click on the 'Drivers' module from the menu on the left.

You can either add a list of drivers all at once or add individual drivers one by one.

Bulk upload your list of drivers

Click on the Bulk upload button.

You'll need to download the template first.  You can do this via the dashboard by clicking on the 'download template' button or clicking here to download it.

Fill out the csv. (MS excel) doc. you have downloaded with the drivers details. The minimum required fields are:

  • First Name

  • Last Name

  • App Username (We recommend firstname.lastname)

  • App Password (We recommend a simple password that they will remember)

Please note: the app username can sometimes be taken by another driver from another account. This is because the app username is for the app and a unique identifier like an email address.  Most drivers do not have a company email address so a username is how it works.  You can however use an email address as the username.

Phone Numbers

You will need to make the field a text field in Excel to use + for the country code. Here is an example for the US and New Zealand.

US
Valid mobile number formats are as follows:
+1704xxxxxxx
704xxxxxxx (will add country code when it uploads ... based on the users timezone)

Invalid format eg.
1704xxxxxxx

NZ
Valid mobile number formats are as follows:
+6421xxxxxxxx
021xxxxxxx (will add country code when it uploads ... based on the users timezone)

Invalid format eg.
6421xxxxxxx

Once you have filled out the csv. doc. with the list of your drivers, you are now ready to upload them to Whip Around. 

From the bulk upload page, click on the 'choose file' button and select the csv. doc you have just saved.

All of your drivers will show up in a list below and provide you with a status on each of them.  If you are happy to add them to Whip Around, you can click the 'Start import' button. Within a few seconds all of your drivers will be added and ready to download the Whip Around driver's app and start inspecting!

Adding a driver individually

You can also add drivers one by one into Whip Around. 

Click on the 'Add new' button.

Complete the fields on the left, add a photo and add some notes.  You have a secondary area called 'Details' to add extra information and upload documents against the drivers profile. 

The minimum required fields are:

  • First Name

  • Last Name

  • App Username (We recommend firstname.lastname)

  • App Password (We recommend a simple password that they will remember)

Please note: the app username can sometimes be taken by another driver from another account. This is because the app username is for the app and a unique identifier like an email address.  Most drivers do not have a company email address so a username is how it works.  You can however use an email address as the username.

You have a secondary area 'Details' to add extra information and upload documents against the drivers profile.  Click 'Create' and your new driver will be added and ready to download the drivers app and start inspecting!

Getting your drivers using the Whip Around app

Now that your drivers are set up in Whip Around they are ready to download the drivers app, login and start inspecting their vehicles and assets. 

Step 1. How to download the Whip Around mobile app!

Android Devices

Find the play store app on the device and tap on it. This will open up google play from where you will be able to find and download the Whip Around app.  Alternatively your drivers can text 'WHIP' to 474747 and we will send the driver a link instantly to tap on that will open google play and find the Whip Around app to download for you. You can also click here from your mobile device to find it. 


Once the app is found tap download.


Apple devices

  1. Find the app store app on the device and tap on it. This will open up the app store from where you will be able to find and download the Whip Around app.  Alternatively your drivers can text 'WHIP' to 474747 and we will send the driver a link instantly to tap on that will open the app store and find the Whip Around app to download for you. You can also click here from your mobile device to find it.

  2. Once the app is found tap download.

Step 2. How to log in to the Whip Around app!

Once you have tapped on the app icon on the home screen:

  1. Tap on 'DRIVER LOGIN'

  2. Enter the drivers username (which was created when you added the driver to the dashboard)

  3. Enter the drivers password

  4. Tap 'LOGIN'

Step 3. How to complete the first inspection!

  1. Select the vehicle and tap 'NEXT'

  2. Select the form and tap 'NEXT'

  3. Go through the inspection checklist tapping 'Check' or 'Pass'

  4. Once the inspection has finished, tap 'SEND REPORT'

And that's it! you've completed your first of many inspections on the Whip Around drivers app!

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