he Whip Around 'Faults' module enables you to manage the faults flagged by your drivers in the field.

This article will show you how to assign a fault to a mechanic.

You can access the Faults module by logging in here. 

Click on the 'Faults' module from the menu on the left.

You can click on each fault to open it up.

You can assign the fault to a mechanic by entering the mechanic's name and email and by clicking send. 

The mechanic will receive an email from the Whip Around system with a link to click on. This will take them to a secure page just showing them the fault. They can comment on the fault, change the status of the fault and upload documents (like receipts to the fault. 

All comments and status changes are name, time and date stamped for compliance. 

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