Resetting Your App Password
Updated over a week ago

There are two ways to reset your password.

Reset your password during the login process

All users (Drivers, Managers, and Mechanics) can reset their passwords during the login process.

Open the Whip Around app on your mobile device and choose "Use SMS log in".

Type in your mobile number, click "Send SMS link" and "Go to your messages" on the following screen. Once in your messages, you'll be able to click the link which will automatically log you into your Whip Around account.

The next screen will ask you if you'd like to reset your password. Click "Set password," enter a new password, and hit the "Save" button. The button will change to a tick to let you know it's saved.

Contact your Manager to reset your password for you

If you are a driver and need to reset your password, you'll need to request this from your manager.  This is due to most drivers not having a company email address that we can send the password reset to.

To change the password, you need to log in to the dashboard and edit the driver who needs his password changed. 

Did this answer your question?